AgentX Seller Support
An autonomous AI support agent that helps online sellers resolve customer inquiries, track orders, and automate repetitive support tasks.
Built at AgentX Hackathon 2026
Team OpalX GO: OpalX, Nguyễn Thảo Nguyên, Long Ngô Văn
Built with Next.js 16, React 19, TypeScript 5, Tailwind CSS 4, Bun, Google Gemini, Supabase (PostgreSQL), Docker, Telegram Bot API, WhatsApp Cloud API
About the project
Online sellers spend significant time responding to repetitive customer inquiries, checking order information, and handling support requests across different channels.
AgentX Seller Support is an autonomous AI-powered customer support solution designed to reduce manual workload and improve response times. The agent understands customer requests, retrieves relevant business information, assists with order-related questions, and helps automate common support workflows.
The solution aims to provide faster, more consistent customer service while allowing sellers to focus on growing their businesses. Complex or sensitive cases can be escalated to a human operator.